aftersaleservice@lcsign.com
Company Profile
Headquartered in Guangzhou, China, LC Sign is a professional custom signage manufacturer specializing in customized signage solutions for commercial, retail, hospitality, and architectural environments. Operating a 22,000+ square-meter factory with a team of 500+ skilled professionals, the company manufactures custom LED signs, neon signs, pylon signs, light boxes, architectural signage, and commercial branding systems.
At LC Sign, we believe signs are more than mere indicators-they are the silent ambassadors of your brand's story. For over 15 years, with products exported to over 100+ countries, we've partnered with visionaries across the globe, transforming commercial spaces into memorable experiences through precision-engineered signage solutions.
Brand story
In 2011, Evo and Anne founded LC Sign in Shenzhen. At that time, China’s signage industry, known for its exquisite craftsmanship and high cost-effectiveness, had emerged as a major manufacturing base for luxury brand signage worldwide. Guided by the vision of bringing Chinese craftsmanship and aesthetics to more global consumers, the two founders boldly embarked on their journey.
From the beginning, the founders focused on overseas markets and embedded the principle of “high quality control and meticulous service” into the company’s DNA. As a result, they quickly earned the trust and recognition of their customers.
Built on a foundation of trust, LC Sign has continued to thrive, with its customer ecosystem steadily evolving and expanding. Before 2020, the company focused on serving signage companies, leveraging exceptional quality, efficient delivery, and customization expertise to become a strategic partner. As the market evolved, LC Sign established an online service matrix, extending its tailored solutions to a wider audience of small and medium-sized businesses and entrepreneurs. With its growing reputation on international media platforms, the company also attracted numerous chain brand operators who chose LC Sign as their core signage supplier. In 2025, drawing on years of accumulated technological expertise and production capacity, LC Sign officially entered the project engineering field, broadening its services to encompass commercial complexes, industrial parks, and municipal projects.
For 15 years, LC Sign has continued to evolve—constantly enhancing its technical processes, refining customer communication systems, and deepening its understanding of signage aesthetics across diverse global markets. Its customers now span Europe, North America, Australia, the Middle East, Asia and South America.
Today, LC Sign has become a craftsman of its era, a pioneer of efficiency and artistry, and a leading force in the signage industry.
Milestones
2011 - 2017： (Establishing Global Foundations)
2011|Brand Inception
LC Sign was founded with a bold vision — to connect global visual identities through innovative signage solutions.
2014|Entering the Global Arena
The Shenzhen manufacturing base commenced operations, marking LC Sign’s debut at the EuroShop Fairin Germany. This milestone set the foundation for international standardization and global brand expansion.
2017|Vertical Integration
Headquarters relocated to Guangzhou, establishing a fully integrated “Design-to-Manufacture” ecosystem. The facility expanded to 7,000㎡, creating a seamless production loop from creative consultation to precision manufacturing — significantly improving speed and service delivery.
2018|Industrial Leap Forward
Introduced advanced automation with laser-cutting and high-precision welding systems. Achieved multiple international certifications — UL, CE, ISO, TÜV, PSE and KC— symbolizing world-class manufacturing excellence.
2020|Smart Signage Pioneer
LC Sign rose to global leadership in neon lighting solutions, obtaining an IoT controller technology patent that ushered the signage industry into the era of intelligent interaction.
2021|Digital Transformation Begins
Implemented 5S Lean Managementand cloud-based digital operations. Adopted cutting-edge printing technologies including Ricoh G6 printheads, ensuring every piece achieved artistic precision through industrial craftsmanship.
2022|Capacity Expansion
Significantly enhanced production strength with large-scale CNC engraving and metal laser-cutting networks — boosting capability to handle complex, high-volume projects with exceptional precision.
2023 - 2024： (Disruptive Innovation)
2023|Media Breakthrough & Agile Manufacturing
Brand Growth: Global online service networks matured, social media followers surpassed one million, and LC Sign received a feature broadcast from CCTV (China Central Television). Manufacturing Evolution: Integrated high-precision bending systems and 3D printing clusters, enabling flexible manufacturing for intricate design demands.
2024|MaaS Transformation
Expanded production facilities to over 22,000㎡.
Achieved a strategic milestone with the full implementation of the MaaS (Manufacturing as a Service) model — seamlessly connecting manufacturing, supply chain, and digital management to redefine production efficiency and customer experience.
2025 - 2026： (Defining the Future)
2025|Brand Humanization & Full-Chain Expansion
Influence: Surpassed 10 million followers across global media platforms through the viral “Tony Series,” solidifying brand personality and cultural resonance. Innovation: Established an in-house laboratory, grew to over 450 staff, and diversified into smart signage, copper & aluminum reliefs, and LED display systems, completing a comprehensive industry ecosystem. Facilities: Upgraded large-format metal cutting, self-developed powder coating lines, and CNC matrix systems to maintain technological leadership in high-end, large-scale projects.
2026|Intelligent Manufacturing for the World
In 2026, LC Sign stands at the forefront of the global signage industry, evolving from a manufacturer into a digital signage solutions partner.
Powered by the mature MaaS model and AI-driven operations, we continue to refine intelligent production and empower worldwide brands with faster, smarter, and more sustainable visual manufacturing.
Core Values
Core Values: Custom, Creative, Leading
LC Sign's growth is driven by three foundational principles:
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Custom: Every signage solution is built uniquely for each brand's identity, environment, and visual strategy.
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Creative: The company integrates light, color, materials, and spatial design tocreate signage with both functional clarity and emotional impact.
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Leading: LC Sign continues to push industry standards in craftsmanship, sustainability, engineering, and digital manufacturing.
As your strategic signage partner, we don't just manufacture products-wecraft the visual language that connects your brand to its audience, one illuminated sign at a time.
Global Markets & Client Experience
Global Sales Distribution
Based on 2025 sales data:
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United States: 52.4%
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Europe: 20.4%
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Australia: 8.4%
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Canada: 5.5%
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East Asia: 3.2%
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Other Markets: 10.1%
Clients
With extensive experience supporting international projects, the company has worked with global brand owners, hospitality groups, design firms, and engineering organizations.
Global Brand Owners
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Louis Vuitton
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Dior
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Chanel
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UNIQLO
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Starbucks
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McDonald's
Hospitality & Chain Systems
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Hilton
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Wyndham Hotels & Resorts
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Marriott
Design Ecosystem
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Gensler
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IDEO
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Pentagram
Engineering Partners
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Siemens
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AECOM
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Bosch
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Mercedes-Benz
At LC Sign, our strength comes from people—designers, engineers, communicators, and business specialists—working as one.
Across every team, we are guided by three principles: Custom. Creative. Leading.
DESIGN TEAM
The Design Team is where every LC Sign project begins.With expertise in typography, materials, lighting, andspatial context, designers approach each project as aunique challenge rather than a fixed template. Throughclose collaboration with sales, marketing, and productiorthe team delivers refined, customized designs thatintegrate seamlessly into their environment whilemaintaining a clear visual identity.
In order to better serve different business sectors, our design team is divided into three specialized sub-teams: Sales-serve Design, Marketing-serve Design, and Pro-duction-serve Design. Each team is composed of experi-enced designers with a wide range of expertise and pro-ficiency in various professional design tools and software.
In addition, the team values cross-disciplinary collaboration and can efficiently integrate design resources from sales, marketing, and production. This enables the provision of comprehensive and innovative solutions for bothclients and internal stakeholders.
ENGINEERING TEAM (R&D & Engineering)
The Engineering Team turns design concepts into reliable, real-world products.With strong R&D capabilities and deep manufacturing knowledge, they ensureevery sign meets high standards of durability, structure, and performance.Developing over 15 new products each month, the team supports clients withforward-looking, customized innovations-helping them expand product lines,respond to market trends, and stay competitive. From illuminated systems tocomplex installations, engineering precision defines every solution.
BUSINESS TEAM (Service & Partnerships)
The Business Team builds long-term partnerships byfocusing on tailored solutions rather than standard offerings.Guided by the philosophy of "Customer First, Win-WinCooperation," they manage projects with clarity, responsive-ness, and accountability.Providing end-to-end service-from pre-sale technicalsupport to in-production transparency and responsiveafter-sales assistance-the team ensures every collabora-tion reflects LC Sign's commitment to quality, reliability, andprofessional service.
SOCIAL MEDIA TEAM
Led by Tony Zhu, Chief Marketing Officer of LC Sign, the Social Media Team drives thebrand's global visibility through strategic storytelling and creative content.By translating real products, real projects, and real craftsmanship into engaging narratives,the team connects LC Sign with audiences worldwide-demonstrating that professionalmanufacturing brands can communicate with creativity, relevance, and impact.
Production Capacity
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Neon Signs: 10,000 units per month
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LED Signs: 8,000+ units per month
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Light Boxes: 5,000+ units per month
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Large Projects: 5-10 projects per month
Equipment Capability
Welding & Assembly Equipment
| Equipment Name | Qty |
| Laser Welding Machine | 17 |
| Aluminum Welding Machine | 8 |
| Argon Arc Welding Machine | 8 |
| CO₂ Shielded Welding Machine | 1 |
| DC Welding Machine | 1 |
Surface Treatment Equipment
| Equipment Name | Qty |
| Grinding Machine | 16 |
| Polishing Machine | 3 |
| Brushing Machine | 4 |
| Sandblasting Machine | 4 |
Printing Equipment
| Equipment Name | Qty |
| UV Flatbed Printer | 3 |
| Large Format Printer | 2 |
Coating & Curing Equipment
| Equipment Name | Qty |
| Automatic Painting Machine | 1 |
| Powder Coating Booth | 1 |
| Industrial Oven | 2 |
| Paint Curing Room | 1 |
Supporting & Environmental Equipment
| Equipment Name | Qty |
| Stud Welding Machine | 1 |
| Nut Welding Machine | 1 |
| Laminating Machine | 2 |
| Glue Dispensing Machine | 2 |
| Water Curtain Dust Collection Booth | 3 |
| Polishing Dust Collection Cabinet | 1 |
| Activated Carbon Filter System | 1 |
| VOC Online Monitoring System | 1 |
Special Application Equipment
| Equipment Name | Qty |
| Relief Engraving Machine | 1 |
| Braille Engraving Machine | 1 |
| 3D Printer | 12 |
| Fabric Lightbox Machine | 1 |
Testing & Quality Control Equipment
| Equipment Name | Qty |
| Temperature & Humidity Test Chamber | 1 |
| UV Aging Test Chamber | 1 |
| Salt Spray Test Chamber | 1 |
| Tensile Strength Tester | 1 |
| Transportation Vibration Test Table | 1 |
3.1 Quality Control System
Supplier Management & Material Quality Control
Supplier Selection & Qualification
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Strict supplier selection process
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Certified and premium raw materials sourcing
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Verification of supplier qualifications and certifications
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Requirement that electrical components comply with international standards, including CE and UL where applicable
Quality Performance Monitoring
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Complaint rate below 5‰
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Material quality performance tracking
Continuous Improvement System
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Regular supplier reviews and communication meetings
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Timely joint resolution of quality issues
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Continuous improvement initiatives with key suppliers
Supplier Audit & Performance Review
Regular Assessment:
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Monthly material pass rate assessment
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Quarterly supplier improvement meetings
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Quarterly on-site supplier audits
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Quarterly comprehensive supplier performance reviews
Procurement Management
Regular Material Management
For regularly used materials:
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Safety stock levels are established to ensure uninterrupted production.
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Inventory levels are monitored daily.
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Timely replenishment is arranged based on production requirements.
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Dedicated personnel manage purchasing and stock control processes.
Non-Regular Material Management
For customized or project-specific materials:
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Order requirements are reviewed daily.
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Dedicated personnel track procurement progress.
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Materials are allocated to production immediately after delivery to support project schedules
Inventory Management
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Daily inventory monitoring
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Safety stock management
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Material allocation control
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Production schedule coordination
Inspection Process Overview
LC Sign's quality inspection process encompasses incoming material inspection,in-process quality checks, final product inspection, outgoing shipment verification,and the integration of customer feedback to drive continuous improvement.
IQC (Incoming Quality Control)
Inspection Standards and Methods for Supplier-Provided Raw Materials and Parts.
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Thickness meets drawing or order requirements.
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Surface is free of scratches,cracks, impurities,and bubbles.
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Color and transparency areuniform and consistent.
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No visible damage ormissing components.
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Electrical parameters(voltage, current) meettechnical specifications.
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Lighting test: power on and check for normal operation.
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Thickness meets design re-quirements.
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Surface is smooth, free of rustspots and scratches.
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Use chemical solution toverify 304 material.
IPQC (In-Process Quality Control)
Welding semi-finished product quality inspection
Painting semi-finished product quality inspection
Grinding semi-finished product quality inspection
FQC/OQC (Final/Outgoing Quality Control)
Finished Product Inspection Checklist:
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Appearance Inspection
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Overall Lighting Functionality Test
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Scratch Inspection
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Wire Length Verification
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Color Consistency Verification
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Color Temperature Verification
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Power Supply Verification
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Installation Accessories Verification
Global Logistics & Delivery Capability
International Shipping Options LC Sign arranges several international shipping methods, selected according to project needs:
- Courier Delivery
- DHL: 3–5 days
- United Parcel Service: 3–5 days
- FedEx: 3–7 days
- Air Freight: 5–10 days
- Sea Freight
- Rail Transport
- China–Europe rail freight: approximately 30 days
Courier Delivery Advantages
- VIP carrier partnerships across DHL, United Parcel Service and FedEx
- Daily dispatch capacity of 500+ packages
- Competitive freight rates among Guangzhou-based vendors
- 10–20% lower freight costs than typical agent rates
- Priority handling during peak seasons
- DDP service available to simplify customs procedures
Logistics Management System
- Intelligent channel recommendation based on customer needs
- Real-time logistics tracking